Terms of Service

Terms of Service

These Terms of Service govern your access to and use of Yankee Candle, including purchases of scented candles, jar candles, and tumbler candles, home fragrance refills and reed diffusers, car fragrance products, candle accessories such as holders, shades, toppers, and tools.

By using this website or placing an order, you agree to these terms and all policies referenced here.

Products and Product Information

Our products include scented candles, jar candles, and tumbler candles, home fragrance refills and reed diffusers, car fragrance products, candle accessories such as holders, shades, toppers, and tools. We try to present product details accurately, but colors, packaging, fragrance impressions, and display images may vary by screen or supplier update.

Orders, Availability, and Fulfillment

Submitting an order does not guarantee acceptance. We may decline, cancel, or limit orders for suspected fraud, inventory problems, pricing errors, address issues, or legal compliance reasons.

Customer Responsibilities

You agree to provide accurate account, payment, billing, shipping, and contact information. You may not misuse the website, interfere with security, copy content unlawfully, or use our services for illegal activity.

Policies Incorporated

Our Refund Policy, Shipping Policy, Payment Policy, Privacy Policy, and any product-specific notices are part of these Terms of Service.

Merchant and Customer Care Details

Brand / Store: Yankee Candle

Email: Support@yenkliecandle.shop

Phone: 8155648853

Business Address: 6354 Village Clf, San Antonio, Texas, 78250, United States

Customer service hours: Monday to Friday, 9:00 AM?5:00 PM (America/Detroit).